Private Events Manager Job at Shiraz Kitchen and Wine Bar, New York, NY

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  • Shiraz Kitchen and Wine Bar
  • New York, NY

Job Description

Manager of Private Events – Shiraz Kitchen & Wine Bar (Chelsea & White Plains)

Required Years of Experience:

  • 2 years minimum

 

Position Overview:

The Manager of Private Events at Shiraz Kitchen & Wine Bar is responsible for the seamless planning and execution of all private dining experiences across our Chelsea and White Plains locations. This role acts as the main liaison post-booking and manages every stage of the event—from detailed planning through on-site coordination and follow-up. Exceptional organizational skills, a keen focus on guest satisfaction, and effective collaboration with internal teams are crucial for delivering high-quality, memorable events aligned with our brand.

Essential Duties and Responsibilities:

  • Serve as the primary contact for all private event clients post-booking.

  • Represent Shiraz Kitchen with professionalism, warmth, and exceptional hospitality.

  • Provide exceptional guest service throughout the entire event process.

  • Maintain consistent communication with clients from initial planning through post-event follow-up.

  • Plan, coordinate, and execute private dining and special events at both locations.

  • Develop detailed event orders, timelines, and floor plans, working closely with kitchen and service teams.

  • Manage event setups, décor coordination, and special requests effectively.

  • Ensure guest satisfaction by actively managing service quality and promptly addressing any concerns during events.

  • Personally greet, attend to, and remain present at events to ensure seamless execution and client satisfaction.

  • Anticipate, identify, and resolve issues proactively to ensure smooth event execution.

  • Provide attentive, high-quality guest service consistently.

  • Maintain thorough knowledge of Shiraz Kitchen’s policies, procedures, and standards.

  • Be available during weekends, holidays, and late evenings, as needed.

  • Have experience with event management tools such as Tripleseat, OpenTable, and event floor planning software.

  • Perform other related duties as assigned.

Required Skills:

  • Strong interpersonal skills

  • Exceptional problem-solving abilities

  • Keen attention to detail

  • Excellent time management

  • Ability to perform effectively under pressure

  • Customer-focused mindset

  • Team leadership and collaborative approach

  • Flexibility and adaptability

  • Effective communication skills

  • Expertise in event planning

  • Ability to multitask

  • Creativity in event design

  • Conflict resolution skills

  • Ability to work independently

  • Comprehensive knowledge of hospitality industry standards

Join the Shiraz Kitchen & Wine Bar team, where every event is a celebration of culture, flavor, and hospitality.

Job Tags

Holiday work, Part time, Weekend work, Afternoon shift,

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